Frequently Asked Questions

Onboarding includes a discovery workshop, a technical audit, a roadmap with milestones, implementation with weekly updates, and performance reporting with ongoing optimization.

Small and medium business sites typically take 4–8 weeks. Complex or enterprise builds need 10–16 weeks or more. Timelines depend on content readiness, integrations and approvals.

Initial SEO results typically appear within 8–12 weeks, with material gains visible in 3–6 months. Competitive markets may require longer timelines and more content.

We offer monthly plans — Spark (US$999), Ignite (US$1,999), Flare (US$3,499) and Ablaze (US$6,999) — and enterprise Inferno plans from US$9,999 per month. Each plan has a defined scope with optional add-ons.

Deliverables depend on your plan and Statement of Work and can include web updates, SEO, marketing campaigns, videos, analytics dashboards, performance reports and strategy sessions.

Yes. We build AI assistants and chatbots, automate workflows, add AI to CRM and sales, integrate AI with your existing tools, and optimize your business for AI search.

Yes. We integrate CRMs, analytics platforms, advertising systems, payment gateways and more. Custom work is scoped by Change Order or included in an enterprise plan.

Support includes ticketed assistance, security monitoring, regular updates and service targets per plan. Enterprise clients receive priority channels and dedicated account management.

We agree shared KPIs during onboarding — traffic, conversions, cost of acquisition, customer lifetime value, revenue, rankings and campaign return — and track them in dashboards and regular reviews.

Yes. Our Master Services Agreement plus a Statement of Work govern scope, intellectual property, confidentiality and service levels.

Monthly subscriptions are billed in advance; one-time projects are billed by milestone. We accept major cards through secure Stripe checkout and can invoice on request.

You can exchange a plan or service within 14 days of purchase, and request a refund within the first week (7 days) of your initial purchase — the amount paid minus any work already completed and a 3% administrative fee. See our Exchanges & Refunds page for details.

Clients sign in at ablaze.digital/client-portal to see projects, documents, payments and messages. Your portal account is created when you become a client.

Our Privacy Policy and Data & Security Policy explain what we collect, why, how we protect it, and your rights — including how to access, correct or delete your information.